Honesty v. money.
I walk in Ego Hour with my daughter on Robinhood a young lady cut my daughter hair as I watch i found a style I like for myself. I show Jessie the picture and ask her can she do this cut. I realize as I saiid to her its a difficult cut.. No problem yes I can do it. I made the appointmen t for the next day @ Jonestown...she had the picture in front of her. When she was cutting my hair I kept reminding myself the famous "Sure I can cut the style no problem: needless to say I walk out paying $30.00 for a wack up hair cut. Call the young lady and told her my hair looks horrible. She knew she messed up. The problem is so bad it cannot be corrected as the manger try to... Im out of $35.00 include tip.I have been ask "What happen to your hair"? Don't go to EGO HOUR !!
Damaged Hair @ My Expense.
I visited Ego Hour on Stratford Rd. Aug. 16th. to have my roots highlited. When I left my roots were extremely lighter than the ends of my hair and they had overlapped the highlites about 4 inches which caused my hair to fill dry and alot of breakage. I had to go to work so I came back early the following day Aug. 28th. They agreed that my roots were lifted too much compared to the ends and offered to put color on it to darken it (which anyone knows will cause more damage and will fade in hair this light). They have a no money back policy so I left with bad color, breakage and at my expense. I thought this was a professional salon!!!