107 S Stratford Rd, Winston Salem, NC | Directions 2710436.094572 -80.277090
Mon - Fri 9:30am - 6:00pm Sat 9:30am - 5:00pm
Excellent shopping experience. Wanda and Allison were attentive and helpful sales associates! We will definitely return.
Greatest experience!! – I had tried on gowns at several places before arriving at Nitsa's. A lot of my friends had told me to go there, and while it was somewhat of a long distance for me to go, it was SO worth it. Chris, who helped me, was SO nice and made me feel beautiful. She was such an expert and helped me eliminate the ones I didn't like, only to get down to "the one". I adore my dress and can't wait to go back for my first fitting!! I would recommend Nitsa's for any bride to be!!
Keep looking. – I'm sure that some people would find this store okay, but I thought the dresses were really dated and they didn't have much of a selection. My grandmother recommended that I go there since it was upscale but I didn't care for it.
I love this store – I have to say, I was a little nervous about going shopping for my bridal gown. I didn't really have any clear ideas of what I wanted, and since my Mom lives very far away, I was doing this by myself.
I met Chris upstairs at the salon and she immediately put me at ease. She is so nice and so knowledgeable about dresses and designers that my nerves immediately settled. She had me try on different shapes so that I could see all of them on my body so that I never had to wonder if I liked a ballgown or not. As it turned out, it only took 5 dresses for me to find the perfect dress. Their dress selection is amazing. I tried on beaded, lace, clean... you name it, they have it. She kept me in the budget I needed to stay in and I am thrilled to pieces about it all. The seamstress, Kiki, is so wonderful. She came out and showed me how the bustles will look when they are all pinned up. I couldn't be happier. I love my veil, my headpiece, and I think my bridesmaids will love their dresses too.
I 100% recommend all brides to go to Nitsas. They have the best selection of dresses along with THE BEST cunstomer service. I really felt special there and I know I will be taken care of for as long as I need them.
WORST customer service I have ever seen in a bridal shop!! Take your money elsewhere! – I walked into Nitsa's with one of my bridesmaids to assist me and we were very excited to see their collection. First, I was greeted by the sales lady ?Chris? and her assistant. The sales lady quickly ran through the reasons why Nitsa?s is one of the ?top bridal shops in the country? and that she would put any dresses I liked in the dressing room. (Also should mention that their collection was incredibly small. One back wall and a stand-alone. <50 dresses; most very antiquish) So I picked out a couple of dresses and when I went into the dressing room to try one on, the assistant came in the dressing room with me to try and help me out of my clothes. When I told her thank you, but I am quite comfortable putting on wedding dresses and do not need assistance changing my clothes, she said that she ?had to help me?. I closed the door to the dressing room with her outside. A minute later, the other lady Chris came and opened the door while I was changing and said ?No offense, but we take care of our dresses here and we have to help you change.? My bridesmaid was floored. (I have been to bridal stores all over the place and tried on dresses that were 3 times the amount in this store and to have a lady tell me that I am not allowed to dress myself is NOT a luxury. You can zip me up when I come out, but for goodness sakes, those dresses on the hangers are meant to be tried on and can be cleaned!) Against my better judgment, I stepped into a dress. No sooner had I gotten it on, the lady (Chris) said, ?Okay do you have a feeling about this one? Are you ready to try on the other dress?? I hadn?t even seen the dress in the mirror yet! She reluctantly came outside the dressing room so I could see myself in the mirror. Unbelievable. Maybe they were trying to close the store a couple of hours early? Who knows! We will certainly NOT be spending our money with them for the big day.
Best bridal salon in the Carolinas, great alterations, and top notch customer service – I had an amazing experience with Nitsa?s bridal salon, and I would highly recommend it to any bride looking for the perfect dress, great alterations, and top notch customer service. They have a beautiful selection of designer gowns?the best in the area?and a staff that puts time and care into helping you find the perfect dress. In fact, I only tried on my dress because the Nitsa?s staff thought the style would look great on my body type. And the service didn?t end there?the alterations for my dress were done beautifully, and they coordinated the little, but very important details regarding my dress (when it would be pressed, when it would be picked up for my bridal portrait and my wedding day, etc.). I also got my bridesmaids dresses from Nitsa?s, and they went out of their way to accommodate my bridesmaids, even the one who was living overseas. They also did the alterations for the dresses and made sure everyone?s dress fit just right. It was such a relief to work with people who were organized and trustworthy. If you want a beautiful dress, great service, and one less thing to worry about during stressful wedding planning, Nitsa?s is the place for you.
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