quality service, very nice staff. I've been going to digits for many years - since I was in high school. They do a very good job - whether you are getting a manicure, a pedicure, or an eyebrow wax - and the staff is very friendly and caring. Actually, this is the only place in Winston-Salem I will go to get my eyebrows done. The girl in there knows what she's doing - I know she's going to do it right. Even after living in New York for awhile - I have not found a place as good as Digits at Thruway in Winston.
Terrible customer service!. I went to Digits at Thruway for several years. At first, it was fine. The staff members were pretty friendly, and Ryan did a great job on my nails. However, all of that changed. I think the "people of note" in the community that get their nails done there have given them the "big head." Kevin (the owner) and his crew feel that they're gonna get a lot of business, so they don't have to be friendly and accommodating anymore. The people there are rude -- especially Kevin and Ryan. I just got tired of Ryan's bad attitude. And the prices there are about $5 higher than at other nail salons. For the money I was spending, I realized that I should be treated a lot better.
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