Walgreens

Doesn't Recommend

winstonwise

Joined 2 years ago

Worst Pharmacy in Winston Salem. I hate this pharmacy. The pharmacy staff is the slowest I've ever seen. I've tried going inside to get my prescriptions and the drive thru - both take forever. I had hoped that walking in would prompt the staff to move more quickly. Nope - doesn't happen.

To make matters worse, they've been out my medication on THREE different occasions. I finally gave up and stopped going to Walgreens. Too bad because the location is a convenient one.

Doesn't Recommend

winstonsalemapts

Joined 2 years ago

Worst Pharmacy Ever. The Walgreens pharmacy on Cloverdale in Winston Salem has got to be the worst pharmacy ever. Talk about bad customer service and you'll be talking about Walgreens. Here's what happened. I went to the pharmacy to pick up a prescription I'd dropped off earlier in the day. I go up to the counter and I'm the ONLY customer there. Further, there was no one there when I walked up (from the front of the store). I wait...and wait....no response from "Latefaah" that's behind the counter on the computer. Finally after standing there for 3 minutes I ask if there's anyone that can help me. No response...ask again and get "I'll be with you in a minute". Three more minutes pass with no help. I realize that 6 minutes doesn't seem like a long time, but it's an eternity when you are standing there getting no help.

It took me 9 minutes to get my prescriptions and pay. No apology from Mr. Latefaah - no surprise there.

I was there at 8:00PM so there's no excuse about it being a busy time of the day/night.

All in all I think the Walgreens is the worst. This is not the first time this has happened. Finally I've had enough and am going to find a new pharmacy. Thankfully there's one across the street.

Doesn't Recommend

jbisonaroll

Joined 6 years ago

SLOW Pharmacy. If speed of service if what you want then this is not the pharmacy for you. They are slower than molasses in February. That statement goes for both the drive thru and the pharmacy counter inside the store.

While the staff is nice enough and they fill the prescriptions accurately - they just aren't motivated to move quickly.

Tonight we were the only car in the drive thru and after 10 minutes of waiting we finally gave up and left without the prescription.

So, we're changing pharmacies. Fingers crossed we find one that's faster.

Recommends

Robyn Galbos

Joined 10 years ago

Illinois-based drugstore chain serves neighborhoods with fully stocked stores and modern amenities.. In Short
Founded in 1901 in Chicago by Charles R. Walgreen Sr., this neighborhood pharmacy has grown to be one of the nation's largest drugstore chains. Each store carries 25,000 different items--from cleaning products to electronics and greeting cards. Store features include a computerized system connecting pharmacies nationwide via satellite, grocery-store food aisles, one-hour photofinishing and an automated phone system for prescription refills and pre-arranged pickup times. Other services include in-store flu shots and childhood immunizations.